In its early days, the express industry was synonymous with on-board couriers, carrying
documents on commercial flights. Business users, who were quick to appreciate and
exploit these innovative services, saw express delivery exclusively as an air operation.
The industry has since changed dramatically. That initial focus on documents has
widened into the transport of packages and freight, carried by fleets of fully owned
or dedicated aircraft, trucks, trains and delivery vans. The bulk of our business
is dominated by 24-hour guaranteed and next-day deliveries. Overnight air services,
while an essential link in the delivery chain, are now closely coordinated with
road and rail movements, in integrated, precisely timed, door-to-door operations.
Every day, thousands of employees serve the distribution needs of an increasing
number of businesses within India and the rest of the world. Express Industry in
India has come a long way from its inception. Express industry is a key driver of
state of the art communication and information technology. Our members have invested
substantially in technology to give their customers cutting edge services.